Tuesday, August 11, 2009

NFRC Member, Pella, Ranks Highest in Customer Satisfaction

Just a short time ago, NFRC member, Pella Corporation, received notice from J.D. Power & Associates that it ranks highest in customer satisfaction among window and patio door manufacturers.

Pella has received this prestigious award for the third consecutive year.

The independently conducted study by J.D. Power & Associates, asked consumers to evaluate window brands on product and service features. Pella was rated especially high in operational performance, product quality and durability, and appearance and design.

The results of the study are based on 2,856 consumers who purchased new windows or patio doors within the past 12 months.

More details are available on Pella's Website.