"Ambassadors” Help Newcomers Navigate First Meeting

First-time meeting attendees met their NFRC ambassadors this morning.

The new program, implemented by NFRC’s Membership Manager, Anita Marsh, was implemented to reduce the learning curve for new meeting attendees.

Marsh says her research indicates newcomers typically attend three meetings before they become acclimated. The program is designed to create a cohort group that moves through meetings together, enabling them to enjoy a sense of camaraderie and to get them involved in the proceedings sooner rather than later.

According to Marsh, one of the most valuable aspects of the ambassador program is that it gives newcomers a personal resource they can turn to so they can get answers to their questions quickly and easily.

In Marsh's view, creating an atmosphere of success for first-time attendees is essential to getting talented new people involved and keeping them involved.